Guide, create shopping carts and drive sales
Successful e-commerce heavily relies on trust and good customer relationships. Being able to advise customers and guide them to the right products both online and via phone is an important factor.
Askås Shopping Assistant is a simple and effective feature in Askås' e-commerce platform that becomes available only with a specific login. Through this function, your customer service staff can help a customer who called or emailed to create the optimal shopping cart in real-time.
The shopping cart is then shared via SMS or email to the end customer with the right products, shipping information, and any discount codes. The end customer chooses the payment method and completes the purchase.
Benefits of Askås Shopping Assistant
CUSTOMER RELATIONSHIPS. Being able to guide the customer strengthens your customer relationships.
EASY. Quick and simple function for both customer service personnel and end customers.
CONVERTING. Secure customers who receive good support convert.
